At LawSaathi, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website, mobile application, or interact with our services including DELTA, LawSaathi Lens, Case Drafting tools, and more.
By using our platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
1. About LawSaathi and DELTA
LawSaathi is a legaltech platform designed to simplify legal information and services for the general public, advocates, lawyers, law students and legal professionals. We provide intelligent tools, including our AI-powered assistant DELTA, to help users understand legal matters, access judgments, draft documents, and much more—instantly and efficiently.
Our mission is to make legal help accessible and understandable for everyone, using the power of AI and human expertise.
2. Information We Collect
We collect Personal Information if you create an account to use our Services or communicate with us. This section outlines what data we collect, how we collect it, and why.
Information You Provide to Us:-
- Account Registration Data: When you create an account with us, we will collect information associated with your account, including your name, contact information, email address, transaction history and profile information.
- Inputs to AI Tools: When you use our Services, we collect Prompts, questions, or case-related details submitted to tools like DELTA or LawSaathi Lens. Note: We request that you avoid including personal or sensitive data in your prompts.
- Feedback and Communication: If you communicate with us, we collect your name, contact information, and the contents of Emails, messages, chats, or support inquiries you send us.
- Social Media Information: We have pages on social media sites like Instagram, Facebook, and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.
- Payment and Transaction Data: If applicable, we collect payment information securely via third-party processors.
3. Information Collected Automatically:-
When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”):
- Device Information: Includes name of the device, operating system, device identifiers, screen resolution and browser you are using. Information collected may depend on the type of device you use and its settings.
- Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
- Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, your computer connection, time spent, error reports, crash logs, and performance analytics.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools for analytics, preferences, and marketing. You may manage cookie preferences through your browser settings.
4. How We May Use Your Information
We may use your personal information for a variety of purposes. Below, you will find examples and additional information regarding how we may use your personal information.
- To create and manage your user account.
- To communicate with you: For example, to send you updates, legal alerts, newsletters, or promotional materials.
- To ensure the security and integrity of our Service: For example, to protect the security of our Services and to detect and prevent fraud, unauthorized use, unlawful activity, and other misuses of our Service.
- For legal purposes: For example, to comply with our legal obligations and to protect the rights, privacy, safety, or property of our users, third-parties.
- To respond to your support requests and provide assistance: For example, to troubleshoot problems and to provide customer support.
- To analyze usage and improve platform performance: For example to develop new product features, to train our models, to identify usage trends, to operate and expand our business activities, to identify new customers, and for data analysis.
We do not sell your personal information or use it for marketing: We do not sell personal information or share personal information for targeted or cross-contextual advertising purposes.We do not collect and use your personal information for marketing purposes and do not share your personal information with third-parties for the purpose of marketing.
5. How We May Disclose Your Information
We may disclose your personal information to others. Below, you will find examples and additional information regarding how we may disclose your personal information:-
- Vendors and Service Providers: Vendors and Service Providers:To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, email communication software, web analytics services, and other information technology providers, among others. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.
- In connection with business transfers: In connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company. If required by applicable laws, we will use reasonable efforts to notify you of any transfer of personal information to an unaffiliated third-party.
- For legal purposes: To (i) comply with laws or to respond to lawful requests and legal process, (ii) protect the rights and property of LawSaathi and our agents, customers, and others, including to enforce our agreements, policies, and terms of service, (iii) to protect against legal liability, or (iv) to protect the personal safety of LawSaathi, its customers, or any person.
- Affiliates: Affiliates: We may disclose Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with LawSaathi. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
- Other Users and Third Parties You Share Information With: Certain features allow you to display or share information with other users or third parties. For example, you may share DELTA conversations with other users via shared links or send information to third-party applications via custom actions for DELTA. Be sure you trust any user or third party with whom you share information.
6. Your Rights
Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:
- You may have the right to request to access, correct, update or delete your personal information, subject to certain applicable legal exceptions.Please note that we cannot guarantee the factual accuracy of Output from our models. If Output contains factually inaccurate personal information relating to you, you can submit a correction request and we will make reasonable efforts to correct this information — but due to the technical complexity of our models, it may not be feasible for us to do so.
- If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- The right to submit certain privacy requests through an Authorized Agent.
- The right to appeal a decision we make about your rights request.
- The right to be free from discrimination for exercising the rights afforded to you under applicable privacy laws.
Verification: In order to protect your personal information, your ability to exercise some of the rights detailed in this Privacy Policy may be subject to your ability to verify that you are the person about whom your request pertains. For example, we may require you to verify your identity by validating your account credentials or submitting additional information to allow us to verify your identity.
Authorized Agents: To exercise your rights using an Authorized Agent (as defined under applicable law), you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf. We reserve the right to deny a request from an Authorized Agent that does not submit proof that they have been authorized by you to act on your behalf.
A note about accuracy: Services like DELTA generate responses by reading a user's request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from our models.
7. Children's Privacy
As noted in the Terms of Service, our Service is not directed at children or minors under the age of 13 and we do not knowingly collect any personal information from them. While we have taken measures to limit undesirable training data and outputs, LawSaathi could produce output that is not appropriate for all ages. Parents of teenagers between the ages of 13 and 17 years old must agree to the Terms of Service and are urged to exercise care in monitoring the use of this Service by their teenagers. Depending on how a user interacts with the Service, including which modes the user purposely selects, the Service may have content such as some suggestive dialogue, coarse language, crude humor, sexual situations, or violence.If you are a child under the age of 13, please do not attempt to register for or otherwise use our Service. If we discover that we have received personal data from a child, we will promptly delete it.
8. Security and Retention
We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction including:
- Encryption of data in transit and at rest.
- Secure access controls and authentication.
- Regular audits and system monitoring.
- Firewall and intrusion detection systems.
However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
We'll retain your Personal Information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
9. Chat Data and AI Model Training
We may use your chat data and inputs to improve the performance of our AI models like DELTA, but we take your privacy seriously:
- We do not store or retain any files or documents you upload for tools such as LawSaathi Lens or Case Drafting.
- All data is handled in compliance with applicable data protection laws.
10. Changes to This Policy
We may update our Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law. If you use the Service after any changes to the Privacy Policy have been posted, all of the changes made will apply to your use of the Service.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact us at: